the problem is the covid supply chain ended a while ago and console sales havent drastically picked up since then. the PS5 has been orderable direct from sony for quite a long while now, and shortly after in stores. physical game sales (something console users champion, has gone way down (according to sony, only 30% of the sales are physical now)
the advtage the steam system has is first the bought game/gifted game situation, as well as the more important factor, the recent opinion score, as at amy given momemt a game can get good because of a major change (e. g payday 2 reverting all the pay 2 win content the original publisher mandated) or gone to shit because of greed or a bad patch.
the problem users have is finding a curator that has a similar taste in games that they do. If I was a fan of JRPGs, im not going to care about the opinion on some person who doesnt really play jrpgs. at the same time, if you like some niche genre, to the general public, that niche is always less popular, so itll get worse ratings thanit should compared to people who enjoy said niche.